We take pride in hiring the best person for each and every position in the company, so our customers get access to the highest-quality products and best possible service. That’s why it’s no accident that two out of three KFS customers are “Very Satisfied” with our service and 99% tell us that their issues get resolved on the first call.
This requires great leadership, a strong commitment to diversity and a significant investment in our people. Our commitment allows us to fully benefit from the skills of our employees and relate to our customers, and communities, who represent all different walks of life. We have a collective responsibility to foster an environment where differences are valued, and where people who look, talk, and think differently, can work together productively.
Providing innovative, high-quality products and unsurpassed customer service is just how we do things here. We motivate, challenge and encourage our employees to be their very best, every day – and the right team members can really make a difference in your work experience and our production outcome.
We strive to retain and maximize our workforce with diverse thought and backgrounds. We also nurture our culture by ensuring employees are mentored properly for success and investing in an environment where all employees feel valued. Respecting and embracing what makes each of us unique drives our success, and challenges us, to deliver even better results.
I am living my life with my hobby as my profession.
– Jim Sullivan